保险论坛 发表于 2019-3-20 15:59:49

大童保险服务:用专业与服务赢得客户信任与肯定

<section style="box-sizing: border-box;font-size: 16px;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><img class="raw-image" data-ratio="0.72" src="https://lymx.com.cn/source/plugin/csdn123_news/display_picture.php?url=https%3A%2F%2Fmmbiz.qpic.cn%2Fmmbiz_jpg%2FaNjLObicsY9ic6zsHicoS9s9SvYve7fwpYPkD1enS6LsA4pOpictCuTrhOPicIwBEcZeZR01aJFEuOIQBbFteFQ09KA%2F640%3Fwx_fmt%3Djpeg" data-type="jpeg" data-w="400" style="vertical-align: middle;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin: 10px 0% -1px;transform: rotateX(180deg) rotateY(180deg);-webkit-transform: rotateX(180deg) rotateY(180deg);-moz-transform: rotateX(180deg) rotateY(180deg);-o-transform: rotateX(180deg) rotateY(180deg);box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 100%;box-sizing: border-box;"><svg class="svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 828.5 74.6" style="vertical-align: middle;max-width: 100%;width: 100%;box-sizing: border-box;" xml:space="preserve" width="100%"><path d="M828.5-69.2v97.5c-57.3,7.2-133.9,14.8-203.8,14.8c-133.8,0-280.8-28.5-417.7-28.5C103.4,14.6,29.7,25.2,0,30.3v-99.6H828.5   z" fill="rgb(200,233,255)" style="box-sizing: border-box;"></path><path style="box-sizing: border-box;" d="M828.5,28.3V49c-57.3,12.5-133.9,25.6-203.8,25.6c-133.8,0-280.8-49.3-417.7-49.3   C103.4,25.3,29.7,43.6,0,52.5V30.3c29.7-5.2,103.4-15.7,206.9-15.7c136.9,0,283.8,28.5,417.7,28.5C694.6,43.1,771.2,35.5,828.5,28.3   z" fill="rgba(200,233,255,0.52)"></path></svg></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;background-color: rgb(200, 233, 255);padding-right: 15px;padding-bottom: 15px;padding-left: 15px;box-shadow: rgb(0, 0, 0) 0px 0px 0px;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="margin-right: 0%;margin-bottom: -22px;margin-left: 0%;transform: translate3d(15px, 0px, 0px);box-sizing: border-box;"><section style="display: inline-block;width: 70px;height: 50px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><img class="raw-image" data-ratio="0.6688103" src="https://lymx.com.cn/source/plugin/csdn123_news/display_picture.php?url=https%3A%2F%2Fmmbiz.qpic.cn%2Fmmbiz_png%2FaNjLObicsY9ic6zsHicoS9s9SvYve7fwpYPbXibtX8goqUmAoURNUf5ZGMVOxicuJQS58Zpia9doSSQegiaBvCaYE1HVw%2F640%3Fwx_fmt%3Dpng" data-type="png" data-w="311" style="vertical-align: middle;box-sizing: border-box;"></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;border-width: 2px;border-radius: 10px;border-style: none;border-color: rgb(33, 91, 233);overflow: hidden;padding: 20px;background-image: linear-gradient(225deg, rgb(33, 91, 233) 0%, rgb(0, 160, 255) 100%);box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="color: rgb(255, 255, 255);line-height: 1.8;letter-spacing: 1.8px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;">保险行业本质就是金融服务行业,服务贯彻于整个保险活动中。作为一家专业的第三方保险销售服务公司,大童不仅要做到为客户提供优质的售前咨询服务,更要提供专业、有温度的售后服务,大童保险服务牢牢把握“以客户为中心”的服务理念,不断挖掘保险服务的内涵,提升服务水平,满足销售人员与客户日益增长的保险服务需求。</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="white-space: normal;box-sizing: border-box;">2017年10月大童正式推出线上服务平台与线下服务团队相结合的好赔代办服务,为客户解决理赔前最后一公里的难题,通过专业、高效、有温度的理赔前置化服务,提升客户的体验感,为客户创造价值,把公司“买对赔好”的战略贯彻到底。</p></section></section></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin: -1px 0% 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 100%;box-sizing: border-box;"><svg class="svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 828.5 74.6" style="vertical-align: middle;max-width: 100%;width: 100%;box-sizing: border-box;" xml:space="preserve" width="100%"><path d="M828.5-69.2v97.5c-57.3,7.2-133.9,14.8-203.8,14.8c-133.8,0-280.8-28.5-417.7-28.5C103.4,14.6,29.7,25.2,0,30.3v-99.6H828.5   z" fill="rgb(200,233,255)" style="box-sizing: border-box;"></path><path style="box-sizing: border-box;" d="M828.5,28.3V49c-57.3,12.5-133.9,25.6-203.8,25.6c-133.8,0-280.8-49.3-417.7-49.3   C103.4,25.3,29.7,43.6,0,52.5V30.3c29.7-5.2,103.4-15.7,206.9-15.7c136.9,0,283.8,28.5,417.7,28.5C694.6,43.1,771.2,35.5,828.5,28.3   z" fill="rgba(200,233,255,0.52)"></path></svg></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><img class="raw-image" data-ratio="0.6125" src="https://lymx.com.cn/source/plugin/csdn123_news/display_picture.php?url=https%3A%2F%2Fmmbiz.qpic.cn%2Fmmbiz_jpg%2FaNjLObicsY9ic6zsHicoS9s9SvYve7fwpYPSyeLRI41aiaRqMAUx8wBF1xB1X4RdK1dBya5FHLYlTD5sdZBlvmN8lA%2F640%3Fwx_fmt%3Djpeg" data-type="jpeg" data-w="400" style="vertical-align: middle;box-sizing: border-box;"></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin: 10px 0% 20px;box-sizing: border-box;"><section style="display: inline-block;min-width: 10%;max-width: 100%;vertical-align: top;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: left;margin-right: 0%;margin-bottom: -22px;margin-left: 0%;transform: translate3d(1px, 0px, 0px);box-sizing: border-box;"><section style="display: inline-block;width: 70px;height: 50px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><img class="raw-image" data-ratio="0.6688103" src="https://lymx.com.cn/source/plugin/csdn123_news/display_picture.php?url=https%3A%2F%2Fmmbiz.qpic.cn%2Fmmbiz_png%2FaNjLObicsY9ic6zsHicoS9s9SvYve7fwpYPbXibtX8goqUmAoURNUf5ZGMVOxicuJQS58Zpia9doSSQegiaBvCaYE1HVw%2F640%3Fwx_fmt%3Dpng" data-type="png" data-w="311" style="vertical-align: middle;box-sizing: border-box;"></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;border-width: 0px;border-radius: 100px 0px 0px 100px;border-style: none;border-color: rgb(62, 62, 62);padding-right: 45px;padding-left: 35px;background-image: linear-gradient(315deg, rgb(33, 91, 233) 33%, rgb(129, 231, 253) 100%);box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="transform: translate3d(1px, 0px, 0px);-webkit-transform: translate3d(1px, 0px, 0px);-moz-transform: translate3d(1px, 0px, 0px);-o-transform: translate3d(1px, 0px, 0px);margin: 10px 0%;box-sizing: border-box;"><section style="color: rgb(255, 255, 255);line-height: 1;letter-spacing: 2px;box-sizing: border-box;"><p style="box-sizing: border-box;">赔案回放</p></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: right;margin-top: -35px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;width: 35px;height: 35px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><svg class="svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 300 300" style="vertical-align: middle;max-width: 100%;box-sizing: border-box;" xml:space="preserve" width="100%"><path style="box-sizing: border-box;" d="M285.3,285.3c9.1-9.1,14.7-21.6,14.7-35.3v50h-50C263.8,300,276.3,294.4,285.3,285.3z" fill="rgb(255, 255, 255)"></path><path style="box-sizing: border-box;" d="M300,0v250c0-13.8-5.6-26.3-14.7-35.3c-9.1-9.1-21.6-14.7-35.3-14.7s-26.3,5.6-35.3,14.7   c-9.1,9.1-14.7,21.6-14.7,35.3c0,27.5,22.5,50,50,50H73c13.8,0,26.3-5.6,35.3-14.7c9.1-9.1,14.7-21.6,14.7-35.3   c0-27.5-22.5-50-50-50H50c-13.8,0-26.3-5.6-35.3-14.7C5.6,176.3,0,163.8,0,150c0-27.6,22.4-50,50-50h144c13.8,0,26.3-5.6,35.3-14.7   C238.4,76.3,244,63.8,244,50c0-27.5-22.5-50-50-50H300z" fill="rgb(255, 255, 255)"></path><path style="box-sizing: border-box;" d="M300,250c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7c-27.5,0-50-22.5-50-50   c0-13.8,5.6-26.3,14.7-35.3c9.1-9.1,21.6-14.7,35.3-14.7s26.3,5.6,35.3,14.7C294.4,223.8,300,236.3,300,250z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M123,250c0,13.8-5.6,26.3-14.7,35.3C99.3,294.4,86.8,300,73,300H0V150c0,13.8,5.6,26.3,14.7,35.3   c9,9,21.5,14.7,35.3,14.7h23C100.5,200,123,222.5,123,250z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M244,50c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7H50c-27.6,0-50,22.4-50,50V0h194   C221.5,0,244,22.5,244,50z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M300,250c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7c-27.5,0-50-22.5-50-50   c0-13.8,5.6-26.3,14.7-35.3c9.1-9.1,21.6-14.7,35.3-14.7s26.3,5.6,35.3,14.7C294.4,223.8,300,236.3,300,250z" fill="rgb(33,91,233)"></path></svg></section></section></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="box-sizing: border-box;"><p style="box-sizing: border-box;"><span style="letter-spacing: 0px;box-sizing: border-box;">服务亮点:用专业、有温度的服务感动客户</span><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">时间:2018年7月31日</p><p style="box-sizing: border-box;">前线伙伴:肖先生</p><p style="box-sizing: border-box;">好赔专员:韩女士</p><p style="box-sizing: border-box;">事故类型:轻症</p><p style="box-sizing: border-box;">保险公司:天安人寿、华夏保险、恒大人寿</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin: 10px 0% 20px;box-sizing: border-box;"><section style="display: inline-block;min-width: 10%;max-width: 100%;vertical-align: top;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: left;margin-right: 0%;margin-bottom: -22px;margin-left: 0%;transform: translate3d(1px, 0px, 0px);box-sizing: border-box;"><section style="display: inline-block;width: 70px;height: 50px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><img class="raw-image" data-ratio="0.6688103" src="https://lymx.com.cn/source/plugin/csdn123_news/display_picture.php?url=https%3A%2F%2Fmmbiz.qpic.cn%2Fmmbiz_png%2FaNjLObicsY9ic6zsHicoS9s9SvYve7fwpYPbXibtX8goqUmAoURNUf5ZGMVOxicuJQS58Zpia9doSSQegiaBvCaYE1HVw%2F640%3Fwx_fmt%3Dpng" data-type="png" data-w="311" style="vertical-align: middle;box-sizing: border-box;"></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;border-width: 0px;border-radius: 100px 0px 0px 100px;border-style: none;border-color: rgb(62, 62, 62);padding-right: 45px;padding-left: 35px;background-image: linear-gradient(315deg, rgb(33, 91, 233) 33%, rgb(129, 231, 253) 100%);box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="transform: translate3d(1px, 0px, 0px);-webkit-transform: translate3d(1px, 0px, 0px);-moz-transform: translate3d(1px, 0px, 0px);-o-transform: translate3d(1px, 0px, 0px);margin: 10px 0%;box-sizing: border-box;"><section style="color: rgb(255, 255, 255);line-height: 1;letter-spacing: 2px;box-sizing: border-box;"><p style="box-sizing: border-box;">案情简介</p></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: right;margin-top: -35px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;width: 35px;height: 35px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><svg class="svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 300 300" style="vertical-align: middle;max-width: 100%;box-sizing: border-box;" xml:space="preserve" width="100%"><path style="box-sizing: border-box;" d="M285.3,285.3c9.1-9.1,14.7-21.6,14.7-35.3v50h-50C263.8,300,276.3,294.4,285.3,285.3z" fill="rgb(255, 255, 255)"></path><path style="box-sizing: border-box;" d="M300,0v250c0-13.8-5.6-26.3-14.7-35.3c-9.1-9.1-21.6-14.7-35.3-14.7s-26.3,5.6-35.3,14.7   c-9.1,9.1-14.7,21.6-14.7,35.3c0,27.5,22.5,50,50,50H73c13.8,0,26.3-5.6,35.3-14.7c9.1-9.1,14.7-21.6,14.7-35.3   c0-27.5-22.5-50-50-50H50c-13.8,0-26.3-5.6-35.3-14.7C5.6,176.3,0,163.8,0,150c0-27.6,22.4-50,50-50h144c13.8,0,26.3-5.6,35.3-14.7   C238.4,76.3,244,63.8,244,50c0-27.5-22.5-50-50-50H300z" fill="rgb(255, 255, 255)"></path><path style="box-sizing: border-box;" d="M300,250c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7c-27.5,0-50-22.5-50-50   c0-13.8,5.6-26.3,14.7-35.3c9.1-9.1,21.6-14.7,35.3-14.7s26.3,5.6,35.3,14.7C294.4,223.8,300,236.3,300,250z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M123,250c0,13.8-5.6,26.3-14.7,35.3C99.3,294.4,86.8,300,73,300H0V150c0,13.8,5.6,26.3,14.7,35.3   c9,9,21.5,14.7,35.3,14.7h23C100.5,200,123,222.5,123,250z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M244,50c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7H50c-27.6,0-50,22.4-50,50V0h194   C221.5,0,244,22.5,244,50z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M300,250c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7c-27.5,0-50-22.5-50-50   c0-13.8,5.6-26.3,14.7-35.3c9.1-9.1,21.6-14.7,35.3-14.7s26.3,5.6,35.3,14.7C294.4,223.8,300,236.3,300,250z" fill="rgb(33,91,233)"></path></svg></section></section></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="box-sizing: border-box;"><p style="box-sizing: border-box;"><span style="letter-spacing: 0px;box-sizing: border-box;">2018年6月5日,前线伙伴肖先生接到客户王女士(化名)因动脉瘤入院治疗的理赔申请,在电话中前线伙伴感受到了客户对于理赔的焦虑,在安抚王女士的同时,也向客户介绍了大童专属服务——好赔代办服务。大童专业的理赔服务人员会全程协助客户完成理赔前中后各环节,提升客户服务体验。客户听后对该项服务很是期待。</span><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;"><br></p><p style="box-sizing: border-box;">2018年6月5日,四川好赔专员收到前线伙伴委托后,在十分钟内联系客户,详细询问案件情况,并约好第二天下午前往客户所在医院进行慰问探视。</p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">2018年6月6日,好赔专员携带三家保险公司索赔申请书及相关资料和前线伙伴共同到达住院处,好赔专员现场详细讲解了理赔处理流程,并为客户列明了三家保险公司所需的理赔资料,逐一与保险公司核实客户是否报案成功。客户对好赔专员专业的服务及认真负责的精神连连称赞,临床的病友也对此项服务深表好奇。</p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">2018年7月3日,好赔专员陪同客户前往医院提取病历,并于当日下午将齐全的索赔资料递交到了保险公司。</p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">经过连日的进度追踪,2018年7月4日、7月16日、7月17日三家保险公司陆续结案,共赔付41万元,豁免保费31万元。</p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">客户对好赔服务非常满意,并将服务感受分享给了身边朋友,客户朋友在称赞专业服务的同时,也通过前线伙伴为家人加保了重疾险。</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin: 10px 0% 20px;box-sizing: border-box;"><section style="display: inline-block;min-width: 10%;max-width: 100%;vertical-align: top;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: left;margin-right: 0%;margin-bottom: -22px;margin-left: 0%;transform: translate3d(1px, 0px, 0px);box-sizing: border-box;"><section style="display: inline-block;width: 70px;height: 50px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><img class="raw-image" data-ratio="0.6688103" src="https://lymx.com.cn/source/plugin/csdn123_news/display_picture.php?url=https%3A%2F%2Fmmbiz.qpic.cn%2Fmmbiz_png%2FaNjLObicsY9ic6zsHicoS9s9SvYve7fwpYPbXibtX8goqUmAoURNUf5ZGMVOxicuJQS58Zpia9doSSQegiaBvCaYE1HVw%2F640%3Fwx_fmt%3Dpng" data-type="png" data-w="311" style="vertical-align: middle;box-sizing: border-box;"></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;border-width: 0px;border-radius: 100px 0px 0px 100px;border-style: none;border-color: rgb(62, 62, 62);padding-right: 45px;padding-left: 35px;background-image: linear-gradient(315deg, rgb(33, 91, 233) 33%, rgb(129, 231, 253) 100%);box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="transform: translate3d(1px, 0px, 0px);-webkit-transform: translate3d(1px, 0px, 0px);-moz-transform: translate3d(1px, 0px, 0px);-o-transform: translate3d(1px, 0px, 0px);margin: 10px 0%;box-sizing: border-box;"><section style="color: rgb(255, 255, 255);line-height: 1;letter-spacing: 2px;box-sizing: border-box;"><p style="box-sizing: border-box;">客户感受</p></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: right;margin-top: -35px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;width: 35px;height: 35px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><svg class="svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 300 300" style="vertical-align: middle;max-width: 100%;box-sizing: border-box;" xml:space="preserve" width="100%"><path style="box-sizing: border-box;" d="M285.3,285.3c9.1-9.1,14.7-21.6,14.7-35.3v50h-50C263.8,300,276.3,294.4,285.3,285.3z" fill="rgb(255, 255, 255)"></path><path style="box-sizing: border-box;" d="M300,0v250c0-13.8-5.6-26.3-14.7-35.3c-9.1-9.1-21.6-14.7-35.3-14.7s-26.3,5.6-35.3,14.7   c-9.1,9.1-14.7,21.6-14.7,35.3c0,27.5,22.5,50,50,50H73c13.8,0,26.3-5.6,35.3-14.7c9.1-9.1,14.7-21.6,14.7-35.3   c0-27.5-22.5-50-50-50H50c-13.8,0-26.3-5.6-35.3-14.7C5.6,176.3,0,163.8,0,150c0-27.6,22.4-50,50-50h144c13.8,0,26.3-5.6,35.3-14.7   C238.4,76.3,244,63.8,244,50c0-27.5-22.5-50-50-50H300z" fill="rgb(255, 255, 255)"></path><path style="box-sizing: border-box;" d="M300,250c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7c-27.5,0-50-22.5-50-50  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style="box-sizing: border-box;"><section style="box-sizing: border-box;"><p style="box-sizing: border-box;"><span style="letter-spacing: 0px;box-sizing: border-box;">有了大童好赔服务,我不再担心繁琐的理赔流程,好赔专员始终站在我的角度为我解决问题,耐心的为我讲解理赔资料如何调取,甚至主动帮我去收集。最让我惊喜的是,在我住院期间,好赔专员到医院来探望我,让我的内心暖暖的。大童好赔一站式的服务让我对整个保险服务充满信心,相信未来保险服务一定会越做越好!</span><br style="box-sizing: border-box;"></p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin: 10px 0% 20px;box-sizing: border-box;"><section style="display: inline-block;min-width: 10%;max-width: 100%;vertical-align: top;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: left;margin-right: 0%;margin-bottom: -22px;margin-left: 0%;transform: translate3d(1px, 0px, 0px);box-sizing: border-box;"><section style="display: inline-block;width: 70px;height: 50px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><img class="raw-image" data-ratio="0.6688103" src="https://lymx.com.cn/source/plugin/csdn123_news/display_picture.php?url=https%3A%2F%2Fmmbiz.qpic.cn%2Fmmbiz_png%2FaNjLObicsY9ic6zsHicoS9s9SvYve7fwpYPbXibtX8goqUmAoURNUf5ZGMVOxicuJQS58Zpia9doSSQegiaBvCaYE1HVw%2F640%3Fwx_fmt%3Dpng" data-type="png" data-w="311" style="vertical-align: middle;box-sizing: border-box;"></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;border-width: 0px;border-radius: 100px 0px 0px 100px;border-style: none;border-color: rgb(62, 62, 62);padding-right: 45px;padding-left: 35px;background-image: linear-gradient(315deg, rgb(33, 91, 233) 33%, rgb(129, 231, 253) 100%);box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="transform: translate3d(1px, 0px, 0px);-webkit-transform: translate3d(1px, 0px, 0px);-moz-transform: translate3d(1px, 0px, 0px);-o-transform: translate3d(1px, 0px, 0px);margin: 10px 0%;box-sizing: border-box;"><section style="color: rgb(255, 255, 255);line-height: 1;letter-spacing: 2px;box-sizing: border-box;"><p style="box-sizing: border-box;">前线伙伴感受</p></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: right;margin-top: -35px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;width: 35px;height: 35px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><svg class="svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 300 300" style="vertical-align: middle;max-width: 100%;box-sizing: border-box;" xml:space="preserve" width="100%"><path style="box-sizing: border-box;" d="M285.3,285.3c9.1-9.1,14.7-21.6,14.7-35.3v50h-50C263.8,300,276.3,294.4,285.3,285.3z" fill="rgb(255, 255, 255)"></path><path style="box-sizing: border-box;" d="M300,0v250c0-13.8-5.6-26.3-14.7-35.3c-9.1-9.1-21.6-14.7-35.3-14.7s-26.3,5.6-35.3,14.7   c-9.1,9.1-14.7,21.6-14.7,35.3c0,27.5,22.5,50,50,50H73c13.8,0,26.3-5.6,35.3-14.7c9.1-9.1,14.7-21.6,14.7-35.3   c0-27.5-22.5-50-50-50H50c-13.8,0-26.3-5.6-35.3-14.7C5.6,176.3,0,163.8,0,150c0-27.6,22.4-50,50-50h144c13.8,0,26.3-5.6,35.3-14.7   C238.4,76.3,244,63.8,244,50c0-27.5-22.5-50-50-50H300z" fill="rgb(255, 255, 255)"></path><path style="box-sizing: border-box;" d="M300,250c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7c-27.5,0-50-22.5-50-50   c0-13.8,5.6-26.3,14.7-35.3c9.1-9.1,21.6-14.7,35.3-14.7s26.3,5.6,35.3,14.7C294.4,223.8,300,236.3,300,250z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M123,250c0,13.8-5.6,26.3-14.7,35.3C99.3,294.4,86.8,300,73,300H0V150c0,13.8,5.6,26.3,14.7,35.3   c9,9,21.5,14.7,35.3,14.7h23C100.5,200,123,222.5,123,250z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M244,50c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7H50c-27.6,0-50,22.4-50,50V0h194   C221.5,0,244,22.5,244,50z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M300,250c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7c-27.5,0-50-22.5-50-50   c0-13.8,5.6-26.3,14.7-35.3c9.1-9.1,21.6-14.7,35.3-14.7s26.3,5.6,35.3,14.7C294.4,223.8,300,236.3,300,250z" fill="rgb(33,91,233)"></path></svg></section></section></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="box-sizing: border-box;"><p style="box-sizing: border-box;"><span style="letter-spacing: 0px;box-sizing: border-box;">我代表自己和客户为大童点赞,为大童好赔点赞,为好赔专员点赞。</span><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;"><br></p><p style="box-sizing: border-box;">第一赞:服务效率点赞,报案后第2天好赔专员就到医院看望了客户;</p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">第二赞:专业服务点赞,好赔专员全流程协同客户进行资料收集,所有注意事项提醒到位;</p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">第三赞:承诺守信点赞,好赔专员约定协同提取病例,暴雨无阻;</p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">第四赞:协调沟通点赞,协调各家保险公司,资料信息对接。</p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">好赔服务,完美解决前线展业的后顾之忧,并站在客户立场真正实现赔好,感谢与大童相遇,与好赔相遇,本次服务在漫漫寿险生涯中留下浓重一笔。</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><img class="raw-image" data-copyright="0" data-cropselx1="0" data-cropselx2="400" data-cropsely1="0" data-cropsely2="226" data-ratio="1.185374149659864" src="https://lymx.com.cn/source/plugin/csdn123_news/display_picture.php?url=https%3A%2F%2Fmmbiz.qpic.cn%2Fmmbiz_png%2FaNjLObicsY9ic6zsHicoS9s9SvYve7fwpYP0ibTq4xtKibVe6Jib5SXcicjYPgJjnKVseuMQXiayNO24fOsy9rChohOjbA%2F640%3Fwx_fmt%3Dpng" data-type="png" data-w="1176" style="vertical-align: middle;box-sizing: border-box;width: 400px;height: 474px;"></section></section><p style="text-align: center;"><img class="" data-copyright="0" data-ratio="1.0665646518745218" data-s="300,640" src="https://lymx.com.cn/source/plugin/csdn123_news/display_picture.php?url=https%3A%2F%2Fmmbiz.qpic.cn%2Fmmbiz_png%2FaNjLObicsY9ic6zsHicoS9s9SvYve7fwpYPM9EcQuEbH9F6ORARIUeaGSS0JCfloL2yF39FdM7uTsKkibpMUuPaM8Q%2F640%3Fwx_fmt%3Dpng" data-type="png" data-w="1307" style=""></p><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section><br></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin: 10px 0% 20px;box-sizing: border-box;"><section style="display: inline-block;min-width: 10%;max-width: 100%;vertical-align: top;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: left;margin-right: 0%;margin-bottom: -22px;margin-left: 0%;transform: translate3d(1px, 0px, 0px);box-sizing: border-box;"><section style="display: inline-block;width: 70px;height: 50px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><img class="raw-image" data-ratio="0.6688103" src="https://lymx.com.cn/source/plugin/csdn123_news/display_picture.php?url=https%3A%2F%2Fmmbiz.qpic.cn%2Fmmbiz_png%2FaNjLObicsY9ic6zsHicoS9s9SvYve7fwpYPbXibtX8goqUmAoURNUf5ZGMVOxicuJQS58Zpia9doSSQegiaBvCaYE1HVw%2F640%3Fwx_fmt%3Dpng" data-type="png" data-w="311" style="vertical-align: middle;box-sizing: border-box;"></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;border-width: 0px;border-radius: 100px 0px 0px 100px;border-style: none;border-color: rgb(62, 62, 62);padding-right: 45px;padding-left: 35px;background-image: linear-gradient(315deg, rgb(33, 91, 233) 33%, rgb(129, 231, 253) 100%);box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="transform: translate3d(1px, 0px, 0px);-webkit-transform: translate3d(1px, 0px, 0px);-moz-transform: translate3d(1px, 0px, 0px);-o-transform: translate3d(1px, 0px, 0px);margin: 10px 0%;box-sizing: border-box;"><section style="color: rgb(255, 255, 255);line-height: 1;letter-spacing: 2px;box-sizing: border-box;"><p style="box-sizing: border-box;">案例特色</p></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: right;margin-top: -35px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;width: 35px;height: 35px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><svg class="svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 300 300" style="vertical-align: middle;max-width: 100%;box-sizing: border-box;" xml:space="preserve" width="100%"><path style="box-sizing: border-box;" d="M285.3,285.3c9.1-9.1,14.7-21.6,14.7-35.3v50h-50C263.8,300,276.3,294.4,285.3,285.3z" fill="rgb(255, 255, 255)"></path><path style="box-sizing: border-box;" d="M300,0v250c0-13.8-5.6-26.3-14.7-35.3c-9.1-9.1-21.6-14.7-35.3-14.7s-26.3,5.6-35.3,14.7   c-9.1,9.1-14.7,21.6-14.7,35.3c0,27.5,22.5,50,50,50H73c13.8,0,26.3-5.6,35.3-14.7c9.1-9.1,14.7-21.6,14.7-35.3   c0-27.5-22.5-50-50-50H50c-13.8,0-26.3-5.6-35.3-14.7C5.6,176.3,0,163.8,0,150c0-27.6,22.4-50,50-50h144c13.8,0,26.3-5.6,35.3-14.7   C238.4,76.3,244,63.8,244,50c0-27.5-22.5-50-50-50H300z" fill="rgb(255, 255, 255)"></path><path style="box-sizing: border-box;" d="M300,250c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7c-27.5,0-50-22.5-50-50   c0-13.8,5.6-26.3,14.7-35.3c9.1-9.1,21.6-14.7,35.3-14.7s26.3,5.6,35.3,14.7C294.4,223.8,300,236.3,300,250z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M123,250c0,13.8-5.6,26.3-14.7,35.3C99.3,294.4,86.8,300,73,300H0V150c0,13.8,5.6,26.3,14.7,35.3   c9,9,21.5,14.7,35.3,14.7h23C100.5,200,123,222.5,123,250z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M244,50c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7H50c-27.6,0-50,22.4-50,50V0h194   C221.5,0,244,22.5,244,50z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M300,250c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7c-27.5,0-50-22.5-50-50   c0-13.8,5.6-26.3,14.7-35.3c9.1-9.1,21.6-14.7,35.3-14.7s26.3,5.6,35.3,14.7C294.4,223.8,300,236.3,300,250z" fill="rgb(33,91,233)"></path></svg></section></section></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="box-sizing: border-box;"><p style="box-sizing: border-box;"><strong><span style="letter-spacing: 0px;box-sizing: border-box;">一、 前置化理赔服务,消除客户理赔焦虑</span></strong><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;"><br></p><p style="box-sizing: border-box;">好赔专员不畏暴雨按时前往医院探视客户,为客户讲解理赔流程,帮助客户列明理赔所需资料,协助客户与保险公司确认报案,这些理赔前置化服务大大降低了客户对于保险理赔的焦虑感。</p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;"><strong>二、 一站式理赔服务体验,改变了消费者对于保险行业的认识</strong></p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">好赔专员运用自身专业知识,一次性将多家理赔资料收集完整,及时递送保险公司,积极追踪理赔进度,随时与客户、前线伙伴沟通案件进展情况,客户足不出户,就能体验一站式理赔服务。</p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">对客户来说,相比售前的服务他们更在意售后的专业与高效,只有发生理赔时保险才会由无形的产品转变为有形的商品,大童好赔服务的专业与温暖感动了无数客户,使越来越多的客户从心生疑虑到信任、肯定保险价值。</p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;"><strong>三、专业的保险服务中介对于推动改变保险行业形象起到了关键作用</strong></p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">大童好赔始终坚持以客户为中心的服务模式,不断提升专业技能,注重积累经验,通过系列切实有效的前置理赔服务举措,覆盖消费者理赔前中后每个环节,从中介的角度将理赔前置化服务做到极致专业,推动保险行业理赔对消费者带来的“难点、痛点”的方案解决。践行了保险行业的服务理念,推动了保险业服务进程的提升。</p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">客户的认可是我们不断前行的动力,为顾客创造价值,大童一直在行动,用保险守护生活,大童一直在践行!</p><p style="box-sizing: border-box;"><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;">保险,为生活添色彩!好赔,让服务更贴心!</p></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin: 10px 0% 20px;box-sizing: border-box;"><section style="display: inline-block;min-width: 10%;max-width: 100%;vertical-align: top;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: left;margin-right: 0%;margin-bottom: -22px;margin-left: 0%;transform: translate3d(1px, 0px, 0px);box-sizing: border-box;"><section style="display: inline-block;width: 70px;height: 50px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><img class="raw-image" data-ratio="0.6688103" src="https://lymx.com.cn/source/plugin/csdn123_news/display_picture.php?url=https%3A%2F%2Fmmbiz.qpic.cn%2Fmmbiz_png%2FaNjLObicsY9ic6zsHicoS9s9SvYve7fwpYPbXibtX8goqUmAoURNUf5ZGMVOxicuJQS58Zpia9doSSQegiaBvCaYE1HVw%2F640%3Fwx_fmt%3Dpng" data-type="png" data-w="311" style="vertical-align: middle;box-sizing: border-box;"></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="display: inline-block;width: 100%;vertical-align: top;border-width: 0px;border-radius: 100px 0px 0px 100px;border-style: none;border-color: rgb(62, 62, 62);padding-right: 45px;padding-left: 35px;background-image: linear-gradient(315deg, rgb(33, 91, 233) 33%, rgb(129, 231, 253) 100%);box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="transform: translate3d(1px, 0px, 0px);-webkit-transform: translate3d(1px, 0px, 0px);-moz-transform: translate3d(1px, 0px, 0px);-o-transform: translate3d(1px, 0px, 0px);margin: 10px 0%;box-sizing: border-box;"><section style="color: rgb(255, 255, 255);line-height: 1;letter-spacing: 2px;box-sizing: border-box;"><p style="box-sizing: border-box;">专家点评</p></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: right;margin-top: -35px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="display: inline-block;width: 35px;height: 35px;vertical-align: top;overflow: hidden;box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="text-align: center;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"><svg class="svg" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 300 300" style="vertical-align: middle;max-width: 100%;box-sizing: border-box;" xml:space="preserve" width="100%"><path style="box-sizing: border-box;" d="M285.3,285.3c9.1-9.1,14.7-21.6,14.7-35.3v50h-50C263.8,300,276.3,294.4,285.3,285.3z" fill="rgb(255, 255, 255)"></path><path style="box-sizing: border-box;" d="M300,0v250c0-13.8-5.6-26.3-14.7-35.3c-9.1-9.1-21.6-14.7-35.3-14.7s-26.3,5.6-35.3,14.7   c-9.1,9.1-14.7,21.6-14.7,35.3c0,27.5,22.5,50,50,50H73c13.8,0,26.3-5.6,35.3-14.7c9.1-9.1,14.7-21.6,14.7-35.3   c0-27.5-22.5-50-50-50H50c-13.8,0-26.3-5.6-35.3-14.7C5.6,176.3,0,163.8,0,150c0-27.6,22.4-50,50-50h144c13.8,0,26.3-5.6,35.3-14.7   C238.4,76.3,244,63.8,244,50c0-27.5-22.5-50-50-50H300z" fill="rgb(255, 255, 255)"></path><path style="box-sizing: border-box;" d="M300,250c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7c-27.5,0-50-22.5-50-50   c0-13.8,5.6-26.3,14.7-35.3c9.1-9.1,21.6-14.7,35.3-14.7s26.3,5.6,35.3,14.7C294.4,223.8,300,236.3,300,250z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M123,250c0,13.8-5.6,26.3-14.7,35.3C99.3,294.4,86.8,300,73,300H0V150c0,13.8,5.6,26.3,14.7,35.3   c9,9,21.5,14.7,35.3,14.7h23C100.5,200,123,222.5,123,250z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M244,50c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7H50c-27.6,0-50,22.4-50,50V0h194   C221.5,0,244,22.5,244,50z" fill="rgb(33,91,233)"></path><path style="box-sizing: border-box;" d="M300,250c0,13.8-5.6,26.3-14.7,35.3c-9.1,9.1-21.6,14.7-35.3,14.7c-27.5,0-50-22.5-50-50   c0-13.8,5.6-26.3,14.7-35.3c9.1-9.1,21.6-14.7,35.3-14.7s26.3,5.6,35.3,14.7C294.4,223.8,300,236.3,300,250z" fill="rgb(33,91,233)"></path></svg></section></section></section></section></section></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><section style="box-sizing: border-box;"><section style="box-sizing: border-box;"><p style="box-sizing: border-box;"><span style="letter-spacing: 0px;box-sizing: border-box;">王绪瑾,教授、博士生导师,北京工商大学保险研究中心主任。</span><br style="box-sizing: border-box;"></p><p style="box-sizing: border-box;"><br></p><p style="box-sizing: border-box;">保险行业是服务行业,为经济社会的稳定和发展提高服务,起到社会发展稳定器、经济增长的减震器作用。保险服务分为基本服务、附加服务和延伸服务,其中,基本服务是最核心的,而基本服务理赔服务直接检验保险事故发生时是否能有效转移风险,涉及保险基本职能的实现。而检验是否有效除了赔付保险金额到位,还要及时,如何做到及时高效的理赔?《大童保险:用专业与服务赢得客户信任与肯定》是保险理赔服务的一个典型范例。大童保险销售公司在保险经营过程中,凭借其保险服务化的理念、满足销售人员与客户日益增长的保险服务需求,不仅销售保险,而且设立了大童专属理赔服务—好赔代办服务,在保险事故发生时,由理赔专员主动上门指导客户准备索赔资料、及时协助保险公司做好理赔服务工作,从而赢得了客户的信任。该案例的启示在于:第一,要做好保险工作,必须有服务意识;第二,要实现提高理赔效率,必须有主动服务意识;第三,要在保险服务中赢得客户的肯定,应该将售前服务和售后服务高度结合,高效及时提供优质的保险服务。</p><p style="box-sizing: border-box;"><br></p></section></section></section></section>
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